Can I refund in Rose?

Finding the refund or exchange sale item in the sales batch

Yes, but first you need to find the item in the corresponding day's sales batch.

• If a refund or exchange occurs you have to find the item in the appropriate day's sales batch within Rose and delete the item from that day's sales regardless of the refund or exchange in Square. 
• Essentially, you will want to post your sales batches outside your customer return window, if you except returns with any frequency. This will keep you from paying your consignors for something that you ultimately didn't sell and not having to re-inventory sold items that you have already posted to a consignor's account.
• Many consignment stores do not accept returns or do refunds for this reason. Our suggestion is to be as customer friendly as you can afford to. Generally speaking, it's always better to err on the side of the customer.