Troubleshooting Dymo printer on MacOS

If you are having issues with getting the label to print in the correct orientation on your Mac.

Overview

• The following guide will help you with setting up your default settings for your DYMO printer so that it prints the label at the correct size of 2.25 x 1.25.
• Before you begin please ensure you have already installed the DYMO software on your Mac computer.

How it works

• Check that CUPS is running on your Mac OS
  To verify that CUPS is running open your web browser and paste the following into the address bar: http://localhost:631/printers
  • If you encounter no error, then you have verified CUPS is running
  • If you encounter a "Web Interface is Disabled" error:
    
    
    • Open your Terminal Application on your Mac Finder > Applications > Utilities
    • Type the text below in the terminal and click enter:
      cupsctl WebInterface=yes
    • Type the text below in the terminal and click enter:
      cupsctl
    • If it shows with an entry stating "WebInterface=yes" then it is now enabled
• Navigate to WebInterface
  • Open your web browser and paste the following into the address bar: http://localhost:631/printers
  • Select your DYMO_Labelwriter_4XL printer in the list that shows.
  • After selecting the printer you will be presented with a summary. From here, select Set Default Options in the dropdown.
    
    
  • You will be presented with a new screen that has the option Media Size.
  • Change this option to the correct paper size for your DYMO, this is usually 30334 2.25 x 1.25.
  • Then select Set Default Options.
  • You may be presented with an "Authentication Required" screen, enter your computer's username and password and Log In.